Docs Rizler

Billing

Manage Subscription

Complete guide to managing your AI Sync subscription, billing, and payment methods

Overview

Manage Subscription

The Manage Subscription page is your central hub for controlling all aspects of your Rizler subscription, from monitoring usage and billing to configuring payment methods and auto-recharge settings.

Subscription Overview

Monitor trial periods, renewal dates, and subscription status

Payment Management

Configure and manage payment methods securely

Auto-Recharge

Set up automatic balance top-ups for uninterrupted service

Pricing Plans

View and upgrade to different pricing packages

๐Ÿ“Š Current Balance & Overview#

Current Balance: $941.69831 - Your account balance is displayed prominently at the top right of the interface for quick reference.

๐Ÿ—“๏ธ Subscription Details#

The subscription details section provides crucial information about your current subscription status and important dates.

Overview

Key Fields#

Trial Date Start

Current Value: 2024-10-21

The date when your trial period began. This helps track how long you've been using the service and when trial benefits expire.

Trial Date End

Current Value: 2024-10-22

The date when your trial period ends. After this date, regular subscription pricing applies.

Renewal At

Current Value: 2024-10-26

Your next billing cycle date. This is when your subscription will automatically renew and your payment method will be charged.

Keep track of your renewal date to avoid unexpected charges. You can modify or cancel your subscription before the renewal date if needed.

๐Ÿ’ณ Setup Payment Method#

Secure payment processing is essential for maintaining uninterrupted service. The payment method section allows you to configure your preferred payment option.

Payment Methods

Payment Method Configuration#

Add Payment Method

Click the Edit button to add or modify your payment method

Enter Card Details

Provide your credit card information securely

  • Card Number: ****2604
  • Cardholder Name: JANE TEST
  • Expiration: 8/2029

Verify and Save

Complete the verification process to activate your payment method

Ensure your payment method is valid and has sufficient funds to avoid service interruptions. Update your payment information before the card expires.

๐Ÿ”„ Auto Recharge Settings#

Auto Recharge ensures your account maintains a minimum balance for continuous service without manual intervention.

Configuration Options#

SettingDescriptionCurrent Value
EnabledToggle auto-recharge functionalityNo
Minimum BalanceBalance threshold that triggers recharge$10.00
Recharge AmountAmount added when auto-recharge activates$30

How Auto Recharge Works#

Monitor Balance

System continuously monitors your account balance

Threshold Check

When balance falls below $10.00, auto-recharge triggers

Automatic Charge

$30 is automatically charged to your configured payment method

Balance Updated

Your account balance is immediately updated with the recharged amount

Click Save after making any changes to your auto-recharge settings to apply the new configuration.

๐Ÿ“ฆ Packages Pricing#

The Dev Package offers comprehensive features for development and testing environments.

Payment Methods

Dev Package - $1.00/Monthly#

Dev Package Features

Perfect for developers and small-scale testing environments

BYOC (Bring Your Own Carrier)

โœ… 1.00$ Per Seat Without Carrier โœ… Power Dial Upto 10 at a time โœ… 5 Phone Number Include โœ… Free GetLogLevel Account โœ… 0.50$ Per Phone Number Cost โœ… Hello Dev

Package BenefitsA#

Cost-Effective Scaling

At just $1.00 per seat, the Dev Package provides affordable access to core functionality for development teams.

BYOC Flexibility

Bring Your Own Carrier (BYOC) support allows you to use your preferred telecommunications provider while leveraging AISync's platform.

Power Dialing

Concurrent dialing capability for up to 10 calls simultaneously, perfect for testing call center operations.

Phone Number Allocation

Includes 5 phone numbers in the base package, with additional numbers available at $0.50 each.

GetLogLevel Integration

Free access to GetLogLevel account for enhanced logging and monitoring capabilities.

๐Ÿ”ง Workflow & Usage Guide#

Daily Operations Workflow#

Monthly Subscription Management#

Review Usage

Check your monthly usage patterns and costs

Evaluate Plan

Determine if your current package meets your needs

Update Payment Method

Ensure payment information is current and valid

Configure Auto-recharge

Set appropriate thresholds based on usage patterns

Plan Upgrades

Consider upgrading if you're approaching package limits

โšก Quick Actions#

Enable Auto-Recharge
  1. Navigate to Auto Recharge section
  2. Toggle Enabled to "Yes"
  3. Set desired minimum balance and recharge amount
  4. Click Save
Update Payment Method
  1. Click Edit in the Setup Payment Method section
  2. Enter new payment information
  3. Verify card details
  4. Save changes
Check Next Billing Date

View the Renewal At field in Subscription Details to see your next billing date: 2024-10-26

๐Ÿšจ Troubleshooting#

Common Issues and Solutions

  • Payment Failed: Update payment method or contact your bank
  • Service Interrupted: Check account balance and payment status
  • Auto-recharge Not Working: Verify payment method and settings
  • Billing Questions: Contact support with your account details

๐Ÿ“ž Support & Assistance#

For additional help with subscription management:

  • Documentation: Refer to billing and payment method guides
  • Support Team: Contact customer support for billing issues
  • Account Management: Use the settings panel for self-service options

Your subscription status and billing information are updated in real-time. Changes to payment methods or auto-recharge settings take effect immediately upon saving.