Test Call

Test Call Interface#

Access Test Call#

• Agent Actions Menu - Click the action button (⋮) next to any agent
• Select Test Call - Choose "Test Call" from the dropdown menu
• Test Call Dialog - Opens dedicated test call interface

How to Test Call#

Step-by-Step Process#

1. Navigate to Agent List - Go to the All Agents view
2. Select Agent - Find the agent you want to test
3. Open Actions Menu - Click the three dots (⋮) in the Action column
4. Choose Test Call - Select "Test Call" from the dropdown
5. Enter Phone Number - Input the destination phone number
6. Start Test - Click the "Call" button to initiate the test call

Quick Actions#