Transfer Calls

{ "data": { "records": [ { "id": 89, "status": "Call Transfer", "agent_name": "Outbound" } ], "pagination": { "to": 1, "from": 1, "total": 1, "per_page": 15, "last_page": 1, "current_page": 1 } }, "success": true }

Transfer Calls#

Paginated calls in the date range that ended with hangup reason call_transfer. Use Get Call Details with the row id.

Authorizationstringheaderrequired

Bearer token in the format: Bearer {access_token}

date_rangestringquery

Today (default), Yesterday, Last 7 Days, Last 14 Days, Last 30 Days, This Week Sun, This Week Mon, Last Week Sun, Last Week Mon, Last Business Week, This Month, Last Month, Last Year. For a custom window send start_date and end_date

start_datestringquery

Custom start date Y-m-d. Used with end_date

end_datestringquery

Custom end date Y-m-d. Used with start_date

agent_idstringquery

All (default) or an agent_id from Dashboard Summary

company_idintegerquery

Signed-in company by default. Agency accounts may pass a child company id

per_pageintegerquery

Rows per page. Default 15. Maximum 100

pageintegerquery

Page number. Default 1

searchstringquery

Matches numbers, agent name, or related fields

curl --request GET \
  --url https://app.rizzdial.com/api/ai/dashboard/transfers?date_range=Today&per_page=15 \
  --header 'Authorization: Bearer {{bearer_token}}'

data.recordsarray

id, call_datetime, agent_name, numbers, duration, status, direction, sentiment, recording_available

data.paginationobject

total, current_page, per_page, last_page, from, and to