Docs Rizler

V1 Call Handling

V1 Update Pre Conversation Media Settings

PATCHhttps://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/pre-conversation-media/{agent_id}
V1 Update Pre Conversation Media Settings
curl --request PATCH \
  --url https://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/pre-conversation-media/agent_123 \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "agent_id": "agent_123",
    "agent_version": "V1",
    "pre_conversation_media_available": false
  },
  "message": "Pre-conversation media is not available for V1 agents. Skip this setting for V1 — it is V2-only.",
  "skipped": true,
  "success": true
}

V1 Update Pre Conversation Media Settings#

V1 does not store pre-conversation media. The call succeeds and returns skipped: true. Save this setting on the V2 path.

Authorizationstringheaderrequired

Bearer token in the format: Bearer {access_token}

agent_idstringpathrequired

Public agent id from List Agents

curl --request PATCH \
  --url https://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/pre-conversation-media/agent_123 \
  --header 'Authorization: Bearer {{bearer_token}}'
successboolean

true

skippedboolean

true on V1. Nothing is saved

messagestring

Explains that pre-conversation media is V2 only

data.agent_versionstring

V1

data.pre_conversation_media_availableboolean

false