Docs Rizler

V1 Call Handling

V1 Update Ivr Behavior

PATCHhttps://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/ivr-behavior/{agent_id}
V1 Update Ivr Behavior
curl --request PATCH \
  --url https://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/ivr-behavior/agent_123 \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "action_type": "hangup",
  "voicemail_message_text": "Please call us back."
}'
{
  "data": {
    "agent_id": "agent_123"
  },
  "message": "Saved",
  "success": true
}

V1 Update Ivr Behavior#

Saves the voicemail action for a V1 agent. Uses the same fields as IVR detection. prompt and static_text need message text.

Authorizationstringheaderrequired

Bearer token in the format: Bearer {access_token}

agent_idstringpathrequired

Public agent id from List Agents

enabledbooleanbody

Turn voicemail detection on or off. Send only when changing it.

isEnabledbooleanbody

Same as enabled.

enable_voicemail_detectionbooleanbody

Same as enabled.

action_typestringbody

One of hangup, prompt, static_text. prompt and static_text require message text.

voicemail_action_typestringbody

Same as action_type. May be null.

messagestringbody

Spoken or read when the action is prompt or static_text. May be null.

textstringbody

Same as message. May be null.

voicemail_message_textstringbody

Same as message. May be null.

voicemail_detection_timeout_msintegerbody

Detection window in milliseconds. Min 5000, max 120000.

curl --request PATCH \
  --url https://app.rizzdial.com/api/ai/agent/v1/manage/call-handling/ivr-behavior/agent_123 \
  --header 'Authorization: Bearer {{bearer_token}}' \
  --header 'Content-Type: application/json' \
  --data '{"action_type":"static_text","voicemail_message_text":"Please call us back."}'
successboolean

true when the settings are saved

messagestring

Short result message

dataobject

The saved settings